Frequently asked questions
Who is Mutual Clarity for?+
Licensed reverse mortgage loan officers who want a clearer way to present options to homeowners.
Is my client's data secure?+
Every officer's data is isolated via row-level security. Share links are non-guessable and support passcodes and expiration.
Do I own the presentations I create?+
Yes. You can edit, unpublish, or delete any presentation at any time.
Is this a loan approval or estimate?+
No. Mutual Clarity is an educational and illustrative tool. Final numbers depend on application, appraisal, counseling, program guidelines, underwriting, and closing.
What does it cost?+
It's free during our beta with no credit card. Contact us for team or enterprise use.
What disclaimers are included?+
Every presentation includes standard reverse mortgage disclosures — borrower obligations, illustration-only language, LOC growth assumptions, and counseling requirements.
Can homeowners view proposals on their phone?+
Yes. Share pages are fully responsive on mobile, tablet, and desktop.
Can I record a personalized video walk-through?+
Yes. Officers can record a screen-and-camera video that plays inside the presentation.
Do you support Google sign-in?+
Yes. Officers can sign in with Google or email/password.
Can I cancel any time?+
Yes. Delete your account or stop using the service whenever you like — no contracts, no penalties.